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Central de reservas: (21) 3811-1809

Reservation Policy

Check-in: 14h and check out: 12pm.
Rates include breakfast and parking. ·
Payment: 50% advance and the rest at check-out.

Cancellation provisions, early departure and no-show:

I. The request for cancellation or transfer dates must be sent in writing by fax or email, not being accepted telephone communication;

II. Cancellations of reservations requested 15 days before the start of hosting will repay 50%, by deposit in a bank account, reported by the client, deducting bank fees or processing of the full value in hosting credit, valid for 60 days after date of cancellation. This credit will be used by new query availability and rates according to the new desired time. The credit is not valid for events packages, single daily from Saturday to Sunday, the weekend of July and in the case of a second cancellation or no-show. In such cases there will only be a credit or refund of 50% deducting bank fees if the apartment is re rented by third parties. If canceled in less than 15 days, no refund.

III. In No-shows without prior notice, at the appointed date of check-in, the apartment will be available for 24 hours. After that occur to cancel the reservation and there is no refund of any value;

IV. The withdrawal during the hosting period implies total payment preset;

V. The dead-line for the cancellation of groups is 30 days in advance. If this is done after the deadline, pre amounts paid will not be refunded to the client.

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